Care Village

Help

How Care Village works, and answers to common questions.

Circles and roles

A Circle is your Care Village for one person — everyone helping out shares it. Whoever creates a Circle becomes its decision-maker, with permission to approve new members, edit the Circle, and hand the role to someone else. Everyone else is an approved member, able to post updates and view needs and preferences, but not change who's in the Circle.

One member can be marked as the person being cared for under Members — that unlocks Thinking of You messages for them.

Invites and approval

The decision-maker invites people by name and email from the Circle page. The invitee gets an email with a join link, creates an account, and becomes a pending member — able to log in, but not yet see the Circle's content.

The decision-maker approves them from the Members list, which unlocks full access immediately and sends the new member an email letting them know. The decision-maker's Invites card shows every invite sent and its status — pending, accepted, or expired.

Shared Feed

Post updates for everyone in the Circle instead of a scattered group text. Posting also updates your "last checked in" time on the Members list, so it's easy to see who's been showing up.

Needs and Preferences

Needs are the concrete help someone could use — meals, transportation, medication reminders. Preferences are the things that matter but don't fit a task list — favorite foods, what helps on a hard day. The decision-maker can add, edit, and delete both; every member can view them.

Thinking of You

A short note to the person being cared for, kept separate from logistics — visible once someone's been marked as the person being cared for under Members. Anyone in the Circle can send one.

Notifications

You'll get an email when you're invited and when you're approved. While you have a Circle page open, new posts, messages, and membership changes appear automatically — no need to refresh.

Frequently asked questions

I didn't get an invite email — what now?+

Check spam first. If it's genuinely missing, ask the decision-maker to check the Invites card — if the invite shows as pending, they can re-send it to the same address.

How do I reset my password?+

Click "Forgot password?" on the login page and follow the emailed link.

Can I leave a Circle?+

Yes — from the Circle page, "Leave Care Village." A decision-maker should hand off the role to someone else first, since a Circle needs one.

How do I delete a Circle?+

Only the decision-maker can, from the Circle page. This permanently removes its members, invites, feed, needs, and preferences — it can't be undone.

Can I change my display name?+

Yes, from your profile page — click your name in the top-right corner.