Help
How Care Village works, and answers to common questions.
Frequently asked questions
I didn't get an invite email — what now?+
Check spam first. If it's genuinely missing, ask the decision-maker to check the Invites card — if the invite shows as pending, they can re-send it to the same address.
How do I reset my password?+
Click "Forgot password?" on the login page and follow the emailed link.
Can I leave a Circle?+
Yes — from the Circle page, "Leave Care Village." A decision-maker should hand off the role to someone else first, since a Circle needs one.
How do I delete a Circle?+
Only the decision-maker can, from the Circle page. This permanently removes its members, invites, feed, needs, and preferences — it can't be undone.
Can I change my display name?+
Yes, from your profile page — click your name in the top-right corner.